Legal

Disclaimer

Last updated: July 10, 2026

General information

The information provided by GotoExperts AI on our website and through our products (including Relay) is for general informational purposes only. While we strive to keep information accurate and up to date, we make no representations or warranties of any kind, express or implied, about its completeness, accuracy, reliability, or availability.

AI-generated content

Our products use third-party AI models (such as Google Gemini) to generate conversational replies, extract data points from customer messages, and assist with business workflows. AI-generated content is produced automatically and may occasionally be inaccurate, incomplete, or inappropriate for a given context. GotoExperts AI does not guarantee the accuracy of any AI-generated output and is not responsible for decisions made in reliance on it. Businesses using our platform are responsible for reviewing automated messages and configuring appropriate guardrails.

Third-party platforms

Our Services integrate with third-party platforms, including Meta's WhatsApp Cloud API. We do not control, and are not responsible for, the policies, availability, or performance of these third-party platforms. Use of WhatsApp messaging features is subject to Meta's own terms and policies.

No professional advice

Nothing on our website or within our products constitutes legal, financial, or professional advice. You should consult a qualified professional before making decisions based on information obtained through our Services.

External links

Our website may contain links to external sites that are not provided or maintained by us. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external sites.

Limitation of liability

Under no circumstances shall GotoExperts AI be liable for any loss or damage of any kind incurred as a result of using our website or products, or reliance on any information provided. Your use of our Services and reliance on any information is solely at your own risk.

Contact us

If you have questions about this Disclaimer, contact us at [email protected].