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Industrial AI
Ops Copilot — WhatsApp follow-ups, CRM updates, and site image verification
ForIndian solar panel manufacturer
~70%
Manual follow-ups removed
24/7
Customer touch coverage
Seconds
To verify a site photo
The problem
A growing pipeline of residential and commercial solar projects was being chased manually across WhatsApp, spreadsheets, and a half-used CRM. Site photos sat unreviewed for days, delaying milestones and payments.
What we built
- 1WhatsApp Business agent that follows up on quotes, schedules surveys, and answers FAQs in the customer's language.
- 2CRM sync that turns every conversation into structured records, tasks, and next-best-actions.
- 3Vision model that reviews uploaded site photos — counts panels installed, flags missing safety gear, and verifies milestone completion.
- 4Single Copilot dashboard surfacing what's stuck and what needs a human.
Stack
GeminiOpenAI VisionWhatsApp Cloud APIHubSpotPostgresPython
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